Full EHR & PM System Review & Evaluation of Capabilities

Detailed RCM Assessment

Onsite Workflow Analysis

Improvement Plan Outline & Execution including:

Detailed Breakdown of Improvement Areas

Strategy to Improve Each Area

Implementation & Project Management to Complete Actions Required

Evaluation of Current Capabilities, System Usage, & Shortcomings for EHR, PM, & RCM

Clinical Workflow & System Optimization

Technology Contractual Review & Negotiation

System Tool Corrections for:

Documentation Templates

Order Management

Quality Program Documentation

System Customizations

Care Management Enablement

Utilization Management Enablement

Membership Management Evaluation & Optimization

Call Center Evaluation & Optimization

Point of Care Quality Workflow

Referral Pathway Optimization

After Hours Coverage Setup

EHR Implementation Support

EHR Implementation Training

System Upgrade Support

System Upgrade Training

Upgrade Preparedness Evaluation & Training

Go-live Support

Training Library Creation & Management

Post Go-Live Optimization

System Outage Preparedness

Workflow Gap Analysis

Pre Go-live Review & Planning

Staffing Analysis

Custom Workflow Adjustments

Gap Closure Activities including:

Form Review & Management

Data Migration Oversight

User Setup

New User Training

Roll-out Support

Training Library Adjustments

Add-on Technology Setup Support

Add-on Technology Training Support

Add-ons can include:

Texting Capabilities

Patient Engagement

Population Health Modules

New Interfaces

Specialty Care Add-Ons