Operational Optimization & VBC

Enablement Services

  • Patient Access & Communication

    Call Center Performance Review

    Scheduling Optimization

    Enablement of Reminder & Texting Technologies

    Enablement of After Hours Phone Coverage

    Community Engagement Opportunities

    Streamlining Google Review Management

  • Onboarding, Compensation, & Staff Management

    Physician Compensation, Bonusing & Dashboarding

    MA Bonusing & Dashboarding

    Front Desk Bonusing & Dashboarding

    Staffing Need Analysis

    Office Culture Efforts

    Physician Onboarding Protocols

    Staff Onboarding Protocols

  • Clinical Workflow Optimization

    VFC Tracking & Distribution Process

    Proper Telehealth Enablement

    Medication Reconciliation

    Huddle Reporting

    Organization of PAQ

    Follow Up Ordering

    HPI Documentation Optimization

    Organization of Prior Auth Process

    Automation of Referral Faxing

    Automation of Order Management

  • Utilization & Care Management

    Medically Complex Program Creation

    Socially Complex Cohort Management

    Detailed Parental Education Strategy

    Hospital Notification Integration

    Hospital Discharge Follow Up Protocol

    After Hours IP/ER Protocol

    Optimization of Referral Network

    Internal Referral Implementation

    Closing the Referral Loop

  • Membership Management & Outreach

    Discharge/Inactive Protocol

    New Patient Protocol

    Non-Compliant Protocol

    Quality Outreach Strategy

    Clinical Compliance Strategy

    Standard Recall Process

    Engagement Outreach Strategy

    Financial Outreach Strategy

  • Quality Completion & Tracking

    Quality Measure Prioritization

    Alignment to Contractual Requirements

    Integration With Clinical Workflow

    Alignment to Incentive Structure

    Detailed Tracking & Reporting Capabilities

    PCMH

    MIPS

    HEDIS